Terms of Service

Visual Consult provides website-embedded software that lets visitors upload a photo, select supported aesthetic concerns, and view an illustrative AI-generated preview before deciding whether to book a consultation.

Previews are informational and illustrative only. They are not medical advice, diagnosis, treatment planning, or a guarantee of clinical outcome.

You are responsible for keeping account credentials secure, maintaining accurate workspace and embed settings, and ensuring your use of Visual Consult complies with applicable laws, professional rules, and your own patient or visitor disclosures.

You may not use the service to upload unlawful, explicit, abusive, infringing, or non-consensual content; attempt to reverse engineer or disrupt the service; bypass usage limits; or use previews as a substitute for professional clinical judgment.

You represent that you have the rights and permissions needed for photos and other content submitted through the service. Visual Consult may process submitted content to provide, secure, troubleshoot, and improve the service, as described in our Privacy Notice.

Paid plans, included preview volumes, overages, renewals, and billing terms are presented at checkout or in an order form. Unless stated otherwise, fees are non-refundable except where required by law or agreed in writing.

Visual Consult and its software, branding, documentation, and underlying technology are owned by Visual Consult or its licensors. You retain rights to your customer content and visitor-submitted content, subject to the license needed for us to operate the service.

The service may rely on infrastructure, payment, analytics, communications, error monitoring, and AI model providers. We are not responsible for third-party services outside our control, but we select providers intended to support reliable and secure operation.

The service is provided “as is” and “as available.” To the maximum extent permitted by law, Visual Consult disclaims implied warranties and will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill.

We may update the service or these terms from time to time. We may suspend or terminate access if use creates security, legal, payment, or operational risk, or if these terms are violated.

Questions about these terms can be sent to privacy@visualconsult.app.